Terms of Use

Last updated: July 21, 2026

These Terms of Use (“Terms”) govern your access to and use of the website at sempova.ai (the “Site”), operated by Billie Grant, LLC (“Company,” “we,” “us,” or “our”), which offers services under the name “Sempova.” By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. Informational purpose only

The Site is provided for general informational and marketing purposes. It describes services we offer. Nothing on the Site is an offer to form a contract, a promise of any specific result, or professional, legal, financial, or other advice. Any engagement for services is subject to a separate written agreement signed by both parties; the Site is not that agreement.

2. No guaranteed outcomes

The Site may describe what our AI and automation services are designed to do. Results depend on many factors outside our control, and we do not guarantee any particular outcome, level of performance, revenue, lead volume, response time, or savings.

3. Permitted use

We grant you a limited, personal, non-exclusive, non-transferable, revocable permission to view the Site for your own informational use. You agree not to: (a) use the Site for any unlawful purpose; (b) copy, reproduce, republish, scrape, harvest, or create derivative works from the Site’s content except as allowed by these Terms or applicable law; (c) use any automated system to access the Site in a way that harms or overburdens it; (d) attempt to gain unauthorized access to the Site or its systems; or (e) interfere with the Site’s operation or security.

4. Intellectual property

The Site and all of its content, including text, graphics, layout, design, and the “Sempova” name, logo, and branding, are owned by Billie Grant, LLC or its licensors and are protected by intellectual-property and other laws. Except for the limited permission in Section 3, no rights are granted to you. You may not use our name, logo, or branding without our prior written permission.

5. Third-party links and services

The Site may link to third-party websites and tools (such as a scheduling service). We do not control and are not responsible for their content, terms, or privacy practices. Your use of them is at your own risk and subject to their terms.

6. Disclaimer of warranties

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION ON IT IS ACCURATE, COMPLETE, OR CURRENT.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BILLIE GRANT, LLC AND ITS OWNER, MEMBERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

8. Indemnification

You agree to indemnify and hold harmless Billie Grant, LLC and its owner, members, and agents from claims and expenses arising out of your misuse of the Site or your violation of these Terms or applicable law.

9. Governing law and venue

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws rules. You agree that any dispute will be brought exclusively in the state or federal courts located in Anne Arundel County, Maryland, and you consent to their jurisdiction.

10. Changes to the Site and these Terms

We may modify or discontinue the Site, and may update these Terms, at any time. Changes take effect when we post the updated Terms with a new “Last updated” date. Your continued use after that means you accept the change.

11. Severability; entire agreement

If any provision is held unenforceable, the rest remain in effect. These Terms are the entire agreement between you and us regarding the Site and supersede prior understandings about the Site.

12. Contact

Questions about these Terms: [email protected], Billie Grant, LLC.

13. Entry-tier subscription (the “Start Today” plan)

If you purchase the $127/month plan described at sempova.ai/start.html, the following applies in addition to the rest of these Terms:

What's included. A single AI chat assistant embedded on one website you control, configured by you through your own account dashboard, including qualifying-question customization and calendar booking. It does not include monitoring of text messages, email, Facebook/Instagram, Google Business messages, multilingual response, follow-up messaging, or a setup call. Those are part of our other plans, described at sempova.ai.

Billing. The plan is billed monthly in advance, starting on the date of purchase, and renews automatically each month at the then-current rate until cancelled. There is no setup fee and no minimum term.

Cancellation. You may cancel at any time by emailing [email protected]. Cancellation takes effect at the end of the current billing period; we do not provide partial-month refunds for a cancellation made mid-period.

Account setup. After purchase, we email a one-time link to the address used at checkout. That link provisions your account and must be used by that same email address. We are not responsible for a missed or delayed setup caused by an incorrect email address entered at checkout or by the link being caught in a spam filter.