Terms of Use
Last updated: November 13, 2026
These Terms of Use (“Terms”) govern your access to and use of the website at sempova.ai (the “Site”), operated by Billie Grant, LLC (“Company,” “we,” “us,” or “our”), which offers services under the name “Sempova.” By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
1. Informational purpose only
The Site is provided for general informational and marketing purposes. It describes services we offer. Nothing on the Site is an offer to form a contract, a promise of any specific result, or professional, legal, financial, or other advice. Any engagement for services is subject to a separate written agreement signed by both parties; the Site is not that agreement.
2. No guaranteed outcomes
The Site may describe what our AI and automation services are designed to do. Results depend on many factors outside our control, and we do not guarantee any particular outcome, level of performance, revenue, lead volume, response time, or savings.
3. Permitted use
We grant you a limited, personal, non-exclusive, non-transferable, revocable permission to view the Site for your own informational use. You agree not to: (a) use the Site for any unlawful purpose; (b) copy, reproduce, republish, scrape, harvest, or create derivative works from the Site’s content except as allowed by these Terms or applicable law; (c) use any automated system to access the Site in a way that harms or overburdens it; (d) attempt to gain unauthorized access to the Site or its systems; or (e) interfere with the Site’s operation or security.
4. Intellectual property
The Site and all of its content, including text, graphics, layout, design, and the “Sempova” name, logo, and branding, are owned by Billie Grant, LLC or its licensors and are protected by intellectual-property and other laws. Except for the limited permission in Section 3, no rights are granted to you. You may not use our name, logo, or branding without our prior written permission.
5. Third-party links and services
The Site may link to third-party websites and tools (such as a scheduling service). We do not control and are not responsible for their content, terms, or privacy practices. Your use of them is at your own risk and subject to their terms.
6. Disclaimer of warranties
THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION ON IT IS ACCURATE, COMPLETE, OR CURRENT.
7. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BILLIE GRANT, LLC AND ITS OWNER, MEMBERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
8. Indemnification
You agree to indemnify and hold harmless Billie Grant, LLC and its owner, members, and agents from claims and expenses arising out of your misuse of the Site or your violation of these Terms or applicable law.
9. Governing law and venue
These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws rules. You agree that any dispute will be brought exclusively in the state or federal courts located in Anne Arundel County, Maryland, and you consent to their jurisdiction.
10. Changes to the Site and these Terms
We may modify or discontinue the Site, and may update these Terms, at any time. Changes take effect when we post the updated Terms with a new “Last updated” date. Your continued use after that means you accept the change.
11. Severability; entire agreement
If any provision is held unenforceable, the rest remain in effect. These Terms are the entire agreement between you and us regarding the Site and supersede prior understandings about the Site.
12. Contact
Questions about these Terms: [email protected], Billie Grant, LLC.
13. Plans and purchases
The Site does not offer any plan to buy. We offer paid services only under a separate written agreement. That means a contract. Both parties must sign it. Section 1 says the same.
14. Helpers we run for other businesses
Sempova sets up chat helpers for other businesses. A helper may sit on a business’s website. Or it may open from a link the business shares. This section tells you how these helpers work. It is only here to inform you. It does not create an agreement between you and us. It is not a contract. It does not replace the business’s own terms or privacy notice.
Who does what. The business decides what its helper asks you. It also decides what to do with your answers. We run the system the helper uses. We store and handle the chats for that business. We keep each business’s leads apart from the rest.
The helper is an AI. Every helper we run is an AI, not a person. This is true even if the business gives it a name. The helper can make mistakes. Check what matters with the business.
What happens to your chat.
- What you type is stored on Cloudflare. Cloudflare hosts our system.
- What you type is also sent to an AI service, Anthropic. That is how the helper writes its replies.
- The full chat is deleted about 2 hours after your last message.
- Did you type your email? Then the helper may save your details for the business. This is called a lead.
- It can happen when a booking is made. It can also happen when the helper tries to book and cannot.
- Some businesses only serve some areas. If you are not in that area, you may leave your details. That can make a lead too.
- A lead keeps your name, your email, what you typed, and any time you picked. It does not keep the helper’s replies.
- A lead stays in the business’s account until it is deleted.
- If you book a time, it goes to the business’s own booking account. Today that is Cal.com.
- The business may also get an email about the lead. Mailgun, an email service, sends it.
- We use some tech data, like your IP address, to block abuse. An IP address is the number your device uses online.
No prices or advice. The helper is set up not to give prices or advice of any kind. Ask the business those questions.
Which privacy notice applies. The business has its own privacy notice. It says how the business uses your information. Our Privacy page covers this website and our own helper.
Who to contact. Do you have a question about your answers? Do you want them shown, fixed, or deleted? Ask the business first. Can’t reach it? Write to [email protected]. We will pass your request to the business.